Embark on a Thriving Career with Finaedge Business Solutions!
At Finaedge Business Solutions, we believe in nurturing talent, fostering innovation, and empowering our employees to excel. As a member of our team, you'll find yourself immersed in a collaborative environment where ideas are valued and creativity is encouraged. Whether you're a recent graduate or a seasoned professional looking for new challenges, Finaedge offers a diverse range of roles across finance, consulting, technology, and more.
JOB OPENING
Job Title: Customer Service Expert
Department: Operations
Location: Sector 1, Salt Lake
Reports To: Associate / Principal Consultant
Job Type: Full-time (11:00 to 19:00)
Job Summary:
We are seeking a highly professional and detail-oriented Customer Service Expert to join our accounting and tax consulting firm. The ideal candidate will serve as the first point of contact for clients, providing exceptional support and ensuring smooth communication between clients and our team of accountants, and tax consultants. You will handle inquiries related to accounting, tax preparation, deadlines, and documentation while maintaining the confidentiality and integrity of sensitive financial data.
Key Responsibilities:
- Serve as the primary point of contact for current and prospective clients via phone, email, and in-person.
- Answer client inquiries related to tax filing, financial statements, accounting services, billing, and document submissions.
- Schedule appointments for consultations, tax reviews, and follow-ups with accounting or tax professionals.
- Maintain up-to-date knowledge of the firm’s services, compliance deadlines, and industry standards.
- Monitor and manage client requests and escalate complex or technical issues to appropriate internal teams.
- Assist in onboarding new clients, including collecting initial documentation and providing introductory service information.
- Ensure timely reminders and follow-ups on important deadlines, such as tax filings, extensions, and quarterly payments.
- Collaborate with accountants to ensure smooth and efficient client service delivery.
- Maintain accurate records of client interactions and update CRM or internal databases as needed.
Qualifications:
- Education: Associate or Bachelor’s degree preferred (Business, Finance, or related field).
- Experience: Fresher
- Strong communication skills (verbal and written), with the ability to explain financial concepts in simple terms.
- High level of professionalism, confidentiality, and attention to detail.
- Proficient in Microsoft Office Suite,
- Ability to multitask, prioritize, and work independently under tight deadlines.
Benefits:
- Salary @ Rs. 7000 per month
- ESIC and EPFO
- Flexible Work time, remote and office works
Job Title: Trainee Consultant
Department: Accounting & Tax Consultancy
Reporting To: Associate Consultant
Key Responsibilities:
- Accounting Support
- Assist in the preparation of financial statements and management accounts
- Maintain and update general ledgers, journals, and bank reconciliations
- Support the preparation of bookkeeping for clients using accounting software (e.g., Tally, Zoho Books)
- Taxation Assistance
- Prepare basic tax computations (e.g., income tax, GST, corporate tax)
- Support in filing tax returns and liaising with tax authorities
- Research and summarize tax laws or updates relevant to clients
- Client Support
- Assist in responding to basic client queries under supervision
- Help prepare client reports, proposals, and summaries
- Collect, organize, and analyze client documentation for projects
- Compliance & Regulatory Tasks
- Ensure client records and transactions comply with local accounting standards and tax regulations
- Help in preparing documentation for audit or regulatory reviews
- Learning and Development
- Attend internal training sessions to improve technical and soft skills
- Stay updated with latest developments in accounting and tax regulations
- Shadow experienced consultants and participate in on-the-job training
📚 Required Skills & Qualities
- Basic knowledge of accounting principles and taxation rules
- Strong analytical and numerical skills
- Attention to detail and good organizational abilities
- Proficiency in MS Excel and basic accounting software
- Good communication and teamwork abilities
- Eagerness to learn and take initiative
🎓 Qualifications
- Pursuing or completed a degree in Accounting, Finance, Economics, or a related field
Benefits:
- Salary @ Rs. 7000 per month
- ESIC and EPFO
- Flexible Work time, remote and office works
